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Accessibility Statement

Scarlet Hotel - Tel Aviv

Accessibility Coordinator

Jeremy Victor

jeremy@scarlet-hotel.com+972-52-473-4940Availability: Sun-Thu 09:00-17:00

Our Commitment to Accessibility

Ben Yehuda 98 TLV Ltd. | Company No. 515533065 | Operators of Scarlet Hotel

Scarlet Hotel is committed to making our website and services accessible to all people, including people with disabilities. We strive to implement the Israeli Standard (SI 5568) at Level AA, in accordance with the Equal Rights for Persons with Disabilities Regulations (Service Accessibility Adjustments), 2013 and the Equal Rights for Persons with Disabilities Law, 1998.

Digital Accessibility - Website

✓ Website conforms to WCAG 2.1 Level AA

In accordance with Israeli Standard SI 5568

Website Accessibility Features:

  • Keyboard Navigation: Full website navigation using keyboard only
  • Skip to Content Link: "Skip to main content" link on every page
  • Screen Reader Support: Appropriate ARIA labels for all elements
  • Alternative Text: All images include descriptive alt text
  • Color Contrast: Meets WCAG AA requirements
  • Readable Fonts: Minimum font size of 16px
  • Mobile Responsive: Fully responsive design

Accessibility Tools on Site:

The website includes an accessibility button (♿) that allows:

  • Increase/decrease font size
  • High contrast mode
  • Grayscale mode
  • Link highlighting
  • Large cursor
  • Focus highlighting

Physical Accessibility - The Hotel

Please Note - Physical Accessibility Limitations

Scarlet Hotel is a restored historic building. There is no elevator in the hotel, and access to the lobby and rooms requires climbing/descending stairs. Nevertheless, we make every effort to provide accessibility solutions where possible.

Accessible Room:

  • Location: First floor (entry level)
  • Door Width: 80 cm
  • Shower: Seated shower with grab bars
  • Toilet: Adjusted height with grab bars

* Access to the accessible room requires climbing several stairs. Please contact us in advance to arrange assistance.

Public Areas:

  • Reception Desk: Standard height (110 cm). Seated service available upon request
  • Lobby: Accessible after climbing entrance stairs
  • Dining Room: Accessible, spacious between tables
  • Rooftop: Accessible by stairs only

Additional Services:

  • Service Dogs: Welcome in all hotel areas
  • Luggage Assistance: Staff happy to assist
  • Accessible Parking: No parking at hotel. Accessible parking available at nearby Gordon Parking

Booking Engine Accessibility

Our booking engine (Simple Booking) meets the following accessibility requirements:

  • Keyboard navigation support
  • Screen reader compatibility
  • Standard color contrast
  • Accessible minimum button sizes

If you experience difficulty booking through the website, please call us and we'll be happy to assist: +972-52-473-4940

Feedback and Accessibility Complaints

We invest significant effort in making our website and hotel accessible. If you encounter an accessibility issue:

Accessibility Coordinator Email: jeremy@scarlet-hotel.com
Address: 17 Gordon Street, Tel Aviv-Jaffa

We commit to addressing all inquiries within 7 business days.

Filing a Complaint with the Commission

If you did not receive an adequate response, you may contact the Commission for Equal Rights of Persons with Disabilities:

Commission for Equal Rights of Persons with Disabilities
Ministry of Justice
Phone: *6763 or 02-5085668
Website: Equal Rights Commission

Last Updated

This accessibility statement was last updated: February 2026